CSCW-Tutorial

I made several substantial changes to the notes for Interact. First, I edited the Teams and Small Groups Characteristics, as suggested by Jonathan, to add information about their unstable quality. The material about videoconferencing was substantially revised, sharpening the focus and providing a clearer, and hopefully more upbeat, message. I deleted the slides that talk in general about the technology needs for teams and for organizations. Suggestions sent to Jonathan for additional revisions.

Added slide on why community social software adoption is relatively strong, edited hardware generations and computer graphics slides, fixed trail-trial on a slide, added to and adjusted further reading listings on a handful of pages, added manyeyes to social software list, removing a duplicate, updated and rearranged social software images, emailed Steve suggestions for revising video section.

Labels: More editing of INTERACT 2007 Notes

I made a small change to the slide about the three dimensions of videoconferencing, mostly to point to the impact of Moore's Law on network bandwidth. I also deleted the Group Exercise slide, which takes away a big chunk of time.

Please take a look at Examples of Broadly Used Applications on page 50. That slide precedes mine titled Technology for Organizations. It seems to me that some of the examples on your slide are not really technologies for organizations (e.g., Netmeeting). Maybe your slide should be retitled, Impact of Organizational Behavior on Technology Use, or something like that.

My feeling is that there is missing slide in the communities section. The point is well made that social software is exploding and it is offering new ways to manage knowledge. In each of the other sections, we talk explicitly about adoption. We talk about influences on adoption such as Moore's Law and organizational behavior, and we specifically address the barriers to adoption of desktop video conferencing and workflow management. In this case, we have an enormous adoption success, but we are not explicit about why that success is occurring, and occurring largely in support of communities, while creeping more slowly into organizations and groups. One could readily say that Moore's Law has enabled capabilities. There are a lot of challenges to successful design of multiuser technologies, and why have these technologies escaped all those problems? Personally, I would love to hear what you would say about this.

Revised Notes and Notes Intro for INTERACT 2007, uploaded.
Changed footers, title page, dropped slides on blogs (2), tagging, last future slide, added one on 8 challenges, reordered keiboard, edited tagging weblog wiki intro, what are the constraints.
Have not looked at b&w printout to see about removing spurious rectangles, have not renumbered pages.

We created a new version of the tutorial for a half-day CHI 2007 course. This course uses the same general framework, but instead of a broad technology review in each category, it focuses on video conferencing for teams, workflow management for organizations, and blogs, wikis, etc for communities. The futures section is also much reduced.

I made many revisions to the CSCW version of the notes. I have not updated the slides. First, I updated the introductory material, only to find that Jonathan had already done that in the version that he sent by email. We still have to update the agenda and table of contents. I will describe all the changes I made and follow that with some suggestions and/or questions for Jonathan. I put both files on BSCW.

• Deleted the word Hypertext from the 2x3 matrix of technology features
• I split the slide titled Facilitating Face-to-Face Meetings into two slides, one of which is about the software and facilitation research thread and the other about the research driven by new technologies (large displays and tabletop displays).
• In the first exercise I changed one word. I changed Sarah's ambition from an Internet service to a web-based service.
• I merged two slides about multi-user and shared applications into one slide. I took out all the stuff about the technology and standards, and also took out references to ClearBoard.
• I made a small wording edit on the IM and Chat slide
• Deleted the video about the mutually-immersive telepresence system with a robot
• Deleted the slide about CVEs and team workspaces. Very dated!
• In its place, inserted a slide about adoption of video based on HICSS paper
• Changed the title of the data conference use slide to begin with Adoption Case Study, creating transition from previous slide
• Added a new slide showing the growing data conference use up to the present time.
• On the Technologies for Organizations slide I removed Hypertext
• On the Asynchronous Information Sharing slide I changed "worldwide web technology" to just "web technology".
• Updated the slide "Research on Uses of Shared Workspaces". I added the observation that work is interrupted frequently and a reference to Gloria's work. Also deleted references to experiences developing and deploying shared workspaces.
• Deleted the slide on Standalone versus Embedded Workflow. Added two slides. One showing a UML disgram of a simple workflow and a second showing what the real workflow model looks like.
• After the Young and Rubicam study I inserted a new slide with observations from my unpublished workflow paper.
• On the Technology for Communities slide I deleted the referece to AskMe. I cannot find that technology anymore. Did that whole class of technology disappear from the web? If so, this is interesting.
• On the Online Social Environments: Virtual Worlds and Games slide I deleted words saying that collaboration in virtual worlds is an active research topic. It was very active in CSCW, and I think it is still active, but now there are separate conferences on this topic, such as the Collaborative Virtual Worlds conference.

Okay, now for some comments/suggestions/questions

• Should we keep Benford's video? It isn't terribly relevant. Can we do something to heighten its relevance?
• What should we do about the Community-related sites slide? Is it up to date?
• The NETSCAN video seems out of place. How about moving it to after the discussion of Wikis and Blogs?
• Do you think an update of the Wikis and blogs section is needed? Students at CSCW may know a lot more than me about wikis and blogs.
• What about the emerging technologies that we discussed more recently, such as the public web photo and video posting sites. I think that those should be mentioned in the communities section. Can you help with that?

Minor changes to enterprise KM slide and note, uploaded as 9-30-2005.

Made minor changes to Moore's Law Notes & Slides, added some references to Notes...
uploaded to current versions 9-23-2005

Materials section needs major update including adding references Shirky? HICSS 2006 paper, CHI submission when settled.

Revised Notes and Slides after INTERACT, fixing typos and mainly reorganizing weblog section, improving wiki section and Moore's Law sections. Placed new versions on site as Current HCI 9-19-05.

I added Ron Baecker as a member of our BSCW site so he could download notes and slides for possible use in a CSCW course he is teaching.

I uploaded a document CSCW2new9-2005 that has two facelifted slides from the CSCW version of the talk used for the sample that are not in the INTERACT version.

Ray Benson created a new version of our slides with a different background and color scheme. He adjusted the colors and transitions of all the slides, adding fades and other features. This is in the document HCISlides8-24-05.ppt posted in BSCW.

Updated the slides in line with changes made to the notes. Two new slides for videoconferencing (one on Polycom Pilot and another on its future) and one new slide on data conferencing adoption statistics. Provided these slides to Ray Benson for a face lift.

Ray Benson created a new look for the tutorial slides, with light colored font on a dark background. He will convert all our slides to that new format. First, I will update all our slides to include the notes revisions.

I will add a sample of this new look to BSCW, but currently it (or the network) appears to be down.

Revisions for Interact 2005
I've made a bunch of changes to the Notes and still need to update the slides accordingly. I added a second chart on growth of data conferencing. The two together appear more dramatic. I cut down the slide about problems and benefits and noted that we have outgrown these early problems.

I added a slide about the Polycom pilot and another about the future of videoconferencing. This adds to an already heavy emphasis on this topic.

I'm tempted to add to the workflow section, but not now.

A lot of links to websites related to products are out of date. These change too fast. Some products have disappeared or been swallowed up by other companies. I updated these in the Notes and in the Materials.

Uploaded INTERACT Notes, Slides, Materials to BSCW site. All are labelled 8-12-05.

Notes: I believe the content is complete for my stuff. I emailed some suggestions for your section. It will need a clean-up pass to make sure footer is OK, to put blank pages only at appropriate places to get sections to start at top of pages, and so on.

Slides: There in one slide in the Future section that is an enrichment slide that is still work in progress, on Moore's Law. It does not have a corresponding Note page. I will put it in later, there is no rush.

Materials: I emailed some observations about needed changes. I need to add the CSCW 2004 TOC and if I get ambitious ECSCW 2005.

Intro pages: Not yet revised.

Page numbers, author order, handout footer text all needs to be cleaned up before we ship.

Observation: The differences between the CSCW and HCI versions in the past were one page in the Intro material, some slides in my opening section, and additional CSCW material for the Future section. I've radically changed the Future section and will keep it the same across tutorials. I think we want to keep the early differences: explain the basic concept of CSCW and why we focus on it for Collab Tech in the HCI version, and include a handful of CSCW history slides for the CSCW version only. But with the differences fewer I will just create a separate document that has all the slides that are different. We will still have "Current Version," namely the last of each type that was presented.

We should clean up the Current Versions folder when we are done with this. I have had trouble moving things out of it in BSCW.

Blog/NetGen slides updated for NUS/CTS talks, should be moved into tutorial.

Uploaded ECSCW 2005 proposal

Updated materials with CSCW journal TOC, have not yet entered CSCW 2004 papers or videos

Submitted a tutorial to INTERACT 2005. The submission consisted of a single pdf file created from two Word files. One file contains the proposal (title, tutor information, content, and info for an advance program). The other file contains a two-page abstract in Springer Verlag's publication format. Both Word files were uploaded to BSCW.

Completed and submitted a proposal and a two-page abstract for INTERACT 2005. The abstract was formatted in accordance with Springer-Verlag's publication format. They were submitted as a single pdf file. The two separate files were uploaded to BSCW http://bscw.fit.fraunhofer.de/bscw/bscw.cgi/0/37887058